Proactive Salesforce Managed Services
Keep your Salesforce platform running at peak performance with our end-to-end managed services. From monitoring and maintenance to continuous optimization, we handle it all so you can focus on growth.
Get a Free ConsultationComprehensive Salesforce Managed Services
Our managed services ensure your Salesforce investment delivers maximum value through proactive management and continuous improvement.
Platform Monitoring & Maintenance
- 24/7 System Monitoring
- Proactive Health Checks
- Storage Optimization
- Release Management
- Governor Limit Monitoring
- Sandbox Management
User Support & Administration
- Tier-1 to Tier-3 Support
- User Provisioning & Access
- Issue Troubleshooting
- Knowledge Base Management
- Monthly Status Reports
- Escalation Management
Performance Optimization
- Query Optimization
- Page Load Improvement
- Automation Efficiency
- Data Archival Strategy
- Code Optimization
- Caching Strategies
Security & Compliance
- Security Health Checks
- Permission Auditing
- Data Encryption Management
- Compliance Reporting
- Vulnerability Assessment
- Incident Response
Enhancement & Evolution
- Feature Enhancement Requests
- New Functionality Development
- Integration Maintenance
- Technical Debt Reduction
- Platform Version Upgrades
- Innovation Roadmapping
Analytics & Reporting
- Monthly Performance Reports
- Usage Analytics
- ROI Tracking
- Adoption Metrics
- Trend Analysis
- Executive Dashboards
Why Choose Avenoir for Managed Services?
We act as an extension of your team, providing proactive management that prevents issues before they impact your business.
Proactive, Not Reactive
We identify and resolve potential issues before they affect your users, reducing downtime by up to 95%.
Flexible Engagement Models
Choose from dedicated, shared, or hybrid support models that scale with your needs and budget.
Certified Support Team
Our support engineers hold multiple Salesforce certifications and average 7+ years of platform experience.
Transparent SLAs
Clear service level agreements with defined response times, resolution targets, and regular performance reporting.
Continuous Improvement
Beyond break-fix support, we continuously optimize and enhance your platform to drive increasing value.
Cost Predictability
Fixed monthly pricing with no surprise costs, providing budget certainty while maintaining expert-level support.
FAQs
Our managed services include 24/7 monitoring, user support, performance optimization, security management, enhancement development, and strategic platform consulting.
We offer tiered response times: Critical issues within 1 hour, High within 4 hours, Medium within 8 hours, and Low within 24 hours, with defined resolution targets for each.
Absolutely. We offer flexible engagement models with customizable scope, hours, and service levels to match your specific requirements and budget.
Yes, we offer 24/7 support coverage including weekends and holidays for critical issues, with on-call engineers available around the clock.
Let's Build Your Managed Services Partnership
Talk to us about keeping your Salesforce platform running at peak performance with zero hassle.
Schedule a Free Consultation